Mall Operations Dashboard

Welcome to Imago Shopping Mall CRM

Your comprehensive platform for managing vendors, tracking shoppers, and analyzing mall performance. Real-time insights at your fingertips.

Last Updated Just now

Today's Footfall

8,247

+12.5% vs yesterday

Active Vendors

127

3 new this week

Daily Revenue

RM892K

+8.3% vs yesterday

Avg. Dwell Time

2h 34m

+15min vs last week

Real-time Footfall Tracking

Top Performing Vendors

1

Zara

Fashion & Apparel

RM89K

2

H&M

Fashion & Apparel

RM76K

3

Uniqlo

Fashion & Apparel

RM65K

Live Activity Feed

Live

New shopper entered Zone A

2 minutes ago

RM3,250 transaction at Zara

5 minutes ago

Peak hour started in Food Court

8 minutes ago

New vendor inquiry received

12 minutes ago

Shopper Demographics

Shopper Analytics

24,891

Total Visitors Today

+15.2%

67.8%

Conversion Rate

+3.1%

2h 34m

Avg. Dwell Time

+12m

34.7%

Return Visitors

-2.1%

Hourly Footfall Pattern

Popular Zones

Fashion District 45.2%

Food Court 32.8%

Electronics 28.5%

Entertainment 22.1%

Shopper Journey Heatmap

Entry

8,247 visitors

Browse

7,891 engaged

Interest

6,234 interested

Purchase

3,891 buyers

Dine

2,156 diners

Exit

7,998 exits

Vendor Management

Total Vendors

127

+3 this month

Active Leases

124

97.6% occupancy

Monthly Revenue

RM12.4M

+8.3% vs last month

Avg Performance

4.7/5

+0.2 vs last month

Vendor Directory

Vendor	Category	Location	Revenue	Performance	Status
Z Zara Fashion Retail	Fashion & Apparel	L2-A15	RM89,000	Excellent	Active
H H&M Fashion Retail	Fashion & Apparel	L1-B08	RM76,000	Good	Active
S Starbucks Food & Beverage	Food & Beverage	L1-FC02	RM45,000	Excellent	Active

Category Distribution

Lease Renewals

Nike Store 30 days

L2-B12 • Fashion

McDonald's 15 days

L1-FC05 • Food Court

Business Insights

Peak Performance Alert

Fashion district experiencing 23% higher footfall than usual. Consider promoting nearby food vendors.

AI Recommendation • High Priority

Vendor Performance Drop

3 vendors showing declining sales. Schedule performance review meetings this week.

Performance Alert • Medium Priority

Revenue Forecast (Next 30 Days)

Key Recommendations

Optimize Zone Layout

Move electronics closer to main entrance

Vendor Mix Analysis

Consider adding more F&B options in Zone C

Marketing Campaign

Target weekend family shoppers

Shopper Directory

Total Shoppers

12,547

+234 this month

Active Members

8,934

71.2% of total

Avg Spending

RM2,150

+8.5% vs last month

Satisfaction

4.6/5

+0.2 this quarter

Shopper Directory

Shopper	Membership	Total Spent	Visits	Last Visit	Loyalty Points	Favorite Store
MS Maria Santos maria.santos@email.com	VIP	RM45,200	23 visits	Aug 27, 2024 2 days ago	2,450 pts	Zara
JD John Dela Cruz john.delacruz@email.com	Regular	RM12,300	8 visits	Aug 26, 2024 3 days ago	890 pts	Uniqlo
AR Anna Reyes anna.reyes@email.com	Premium	RM28,900	15 visits	Aug 28, 2024 Today	1,675 pts	H&M
CG Carlos Garcia carlos.garcia@email.com	VIP	RM67,800	34 visits	Aug 28, 2024 Today	3,200 pts	Nike
SM Sofia Mendoza sofia.mendoza@email.com	Regular	RM8,900	5 visits	Aug 25, 2024 4 days ago	450 pts	Starbucks

Showing 1 to 5 of 12,547 shoppers

Footfall Analytics

8,247

Today's Visitors

+12.5%

2h 34m

Avg. Dwell Time

+15m

14:30

Peak Hour

1,892 visitors

34.2%

Return Rate

-2.1%

Hourly Footfall Pattern

Entry Points

Main Entrance 52.3%

Parking Entrance 31.7%

Side Entrance 16.0%

Revenue Tracking

Today's Revenue

RM892K

+8.3% vs yesterday

Monthly Revenue

RM12.4M

+15.2% vs last month

Avg Transaction

RM2,450

+5.7% vs last week

Revenue per SqM

RM185

+3.2% efficiency

Revenue Trend Analysis

Reports & Export

Shopper Analytics Report

Comprehensive visitor behavior and demographic analysis

Vendor Performance Report

Detailed vendor sales and occupancy metrics

Financial Summary Report

Revenue trends and financial performance analysis

Recent Reports

Report Name	Type	Generated	Size
Monthly Vendor Performance - August 2024	Vendor	Aug 28, 2024 10:30 AM	2.4 MB
Shopper Demographics - Q3 2024	Shopper	Aug 25, 2024 3:15 PM	1.8 MB
Financial Summary - August 2024	Financial	Aug 20, 2024 9:00 AM	3.1 MB

System Settings

Display Settings

Theme

Dashboard Refresh Rate

Notification Settings

Email notifications for vendor issues

Real-time alerts for peak hours

Daily summary reports

Date	Store	Items	Amount	Payment	Points Earned
Aug 28, 2024 14:30	Z Zara Level 2, Wing A	Summer Dress x1 Handbag x1 +2 more items	RM3,250	Credit Card	+32 pts
Aug 25, 2024 16:15	S Starbucks Level 1, Central	Caramel Macchiato x1 Croissant x1	RM28	E-Wallet	+3 pts
Aug 20, 2024 19:45	N Nike Level 1, Wing A	Air Max Sneakers x1 Sports Socks x3	RM850	Credit Card	+85 pts

Mall Operations Dashboard

Welcome to Imago Shopping Mall CRM

Today's Footfall

8,247

Active Vendors

127

Daily Revenue

RM892K

Avg. Dwell Time

2h 34m

Real-time Footfall Tracking

Top Performing Vendors

Zara

H&M

Uniqlo

Live Activity Feed

Shopper Demographics

Shopper Analytics

24,891

67.8%

2h 34m

34.7%

Hourly Footfall Pattern

Popular Zones

Shopper Journey Heatmap

Entry

Browse

Interest

Purchase

Dine

Exit

Vendor Management

Total Vendors

Active Leases

Monthly Revenue

Avg Performance

Vendor Directory

Zara

H&M

Starbucks

Category Distribution

Lease Renewals

Business Insights

Peak Performance Alert

Vendor Performance Drop

Revenue Forecast (Next 30 Days)

Key Recommendations

Optimize Zone Layout

Vendor Mix Analysis

Marketing Campaign

Shopper Directory

Total Shoppers

12,547

Active Members

8,934

Avg Spending

RM2,150

Satisfaction

4.6/5

Shopper Directory

Footfall Analytics

8,247

2h 34m

14:30

34.2%

Hourly Footfall Pattern

Entry Points

Revenue Tracking

Today's Revenue

RM892K

Monthly Revenue

RM12.4M

Avg Transaction

RM2,450

Revenue per SqM

RM185

Revenue Trend Analysis

Reports & Export

Shopper Analytics Report

Vendor Performance Report